Workforce Management Solution

SaaS Platform with 24/7 Managed Services

Modern organisations need more than software — they need certainty, visibility, and round-the-clock support. Cutting Edge Projects delivers a powerful Workforce Management (WFM) SaaS solution, fully backed by 24/7 managed services, so you can focus on performance while we handle the complexity.

Smarter Workforce Planning. Seamless Operations.

Our cloud-based Workforce Management platform helps organisations plan, schedule, track, and optimise their workforce with precision. Whether you manage a small team or a large, distributed workforce, our solution ensures the right people are in the right place at the right time.

Combined with our always-on managed service, we don’t just provide the technology — we operate it with you.


Key Capabilities

Intelligent Workforce Planning & Scheduling

  • Demand forecasting and capacity planning

  • Automated, rules-based scheduling

  • Shift optimisation to reduce overtime and understaffing

  • Real-time visibility across teams and locations

Time, Attendance & Productivity Tracking

  • Accurate time capture and attendance management

  • Integration with payroll and HR systems

  • Real-time performance and utilisation insights

Compliance & Risk Management

  • Built-in labour law and policy compliance

  • Audit-ready reporting and data security

  • Reduced operational and regulatory risk

Analytics & Reporting

  • Custom dashboards and KPIs

  • Actionable insights for managers and executives

  • Data-driven decision-making at every level


24/7 Managed Services – Always On, Always Supported

What sets Cutting Edge Projects apart is our fully managed, 24/7 service model. Our experienced specialists proactively monitor, manage, and support your WFM environment — day and night.

What You Get:

  • 24/7 monitoring and incident management

  • Proactive issue resolution and system optimisation

  • Ongoing configuration and change management

  • User support and escalation handling

  • Continuous improvement and performance reviews

You gain a dedicated partner who ensures your workforce systems run smoothly, securely, and efficiently — without relying on internal resources.


Why Cutting Edge Projects?

  • End-to-end ownership – software, service, and support

  • UK-based expertise with global delivery capability

  • Scalable SaaS built for growth and complexity

  • Proven experience across multiple industries

  • 24/7 operational assurance

We don’t just implement solutions — we keep them working, optimised, and aligned with your business goals.


Who It’s For

Our Workforce Management Solution is ideal for organisations in:

  • Contact centres and customer operations

  • Utilities and field services

  • Transport, logistics, and infrastructure

  • Public sector and regulated industries

  • Large enterprises with complex workforce needs


Let’s Optimise Your Workforce

If you’re looking for a reliable Workforce Management platform with true 24/7 managed service, Cutting Edge Projects is your trusted partner.

Contact us today to discuss how we can simplify workforce operations, improve productivity, and give you complete peace of mind.

 

Employee Of Record
Work Force Management

 

 

Why Choose Cutting Edge Projects?

01. Expertise Across Industries

Our team comprises seasoned professionals with diverse backgrounds, ensuring that we can match you with the perfect fit for your industry. Whether you’re in technology, healthcare, finance, or any other sector, our experts are equipped to drive your projects forward.

We understand that every business has unique needs. That’s why we offer both short-term and long-term staffing solutions. Whether you need a specialist for a critical project or long-term support to sustain growth, Cutting Edge Projects has you covered.

Time is of the essence. Our extensive network of vetted professionals is ready to start working with you immediately. No lengthy hiring processes, just quick and efficient solutions to get your projects moving without delay.

At Cutting Edge Projects, quality is non-negotiable. Our rigorous selection process ensures that you only get top-tier talent. Every professional in our network is thoroughly vetted for their skills, experience, and cultural fit, ensuring they meet our high standards and yours.

Staff augmentation through Cutting Edge Projects allows you to optimize your budget. Avoid the overhead costs associated with full-time hires and benefit from our competitive rates, tailored to provide maximum value for your investment.

  • Expertise Across Industries